Refund policy

At Glassy Shop, we’re committed to ensuring you have a wonderful experience with our products. If your order arrives damaged, rest assured that we will send a replacement at no additional cost to you. Your satisfaction is our top priority.
Due to health and safety reasons, we generally do not accept returns. However, with thousands of happy customers, we are proud to say we’ve built a reputation on trust and satisfaction.
If you have any concerns, feel free to reach out to us at serenay@glassyshopnyc.com. We respond promptly and are always here to help.